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By Hugh T. Ferguson, NASFAA Managing Editor
Navigating through unprecedented changes this year, Department of Education ED officials including Richard Cordray, Chief Operating Officer at Federal Student d FSA, addressed attees during a Tuesday morning session at NASFAA's annual conference, discussing recent developments in federal financial d policies.
Cordray formally acknowledged the significant challenges ED has faced while implementing the new 2024-25 FAFSA form alongside alterations to Title IV programs. He recognized and appreciated the financial d community’s resilience during this period of uncertnty and change, acknowledging that they have shouldered considerable stress due to the rollout complications.
Cordray expressed gratitude for the sector's candid feedback regarding their experiences with ED guidance and apologized for any added distress that could be attributed to the complexities surrounding FAFSA submission. He also highlighted the unexpected outcomes from the simplification efforts of the application process, while emphasizing a commitment to refining it further.
In his remarks, Cordray formally admitted that deploying the updated FAFSA form has been an extensive task exacerbated by new IRS compliance requirements and back processing delays beyond initial estimations. However, he provided assurance that as of Tuesday, 11.3 million individuals had already submitted their forms for the upcoming academic year, although the pace was slower than previous years.
Cordray acknowledged that during his tenure overseeing the FSA portfolio, some goals may not have been met with perfection, but the administration's aga is driving increased access to financial d through enhanced eligibility criteria for maximum Pell Grants. He also mentioned how the prolonged payment pause offered students breathing room which ED leveraged to reform broken student loan forgiveness programs.
Furthermore, Cordray spoke about notable advancements made in systems like Partner Connect 2.0 and USDS, which have been instrumental in streamlining loan servicing processes.
The presentation concluded with an update on federal policy changes under the administration of negotiated rulemaking for regulations such as Gnful Employment GE and Financial Value Transparency FVT, with rules scheduled to take effect July 1.
In a QA session, ED was urged by attees to consider adjusting the October 1 reporting deadline for GE and FVT. The department promised to review these comments internally.
Cordray's remarks underscored ED’s commitment towards ongoing improvements in student d policies while acknowledging the support they have received from financial d professionals throughout this challenging year.
Publication Date: June 18, 2024
Gregory G June 24, 2024, at 7:15 AM
I share Deidre's sentiments completely. As a dedicated professional in Financial d for over two decades, I have been deeply involved in the Department of Education’s work - educating families on FAFSA requirements, implementing numerous reforms, organizing countless volunteer financial d nights across the country, and making significant contributions to enhance educational accessibility for students. Although we don’t receive the same rewards as federal employees, let's not forget that it is our tireless efforts that pave the way for successful student outcomes.
Deidre T June 20, 2024, at 3:10 PM
The plight of Financial d Directors and Counselors should be recognized with more than just words. We have experienced an unparalleled level of stress this year, managing complex policies, delays, and a lack of sleep - all in the face of declining resources. Our institution, which has been operational for over 55 years, is now closing its doors due to an inability to cope with the demands. The sheer volume of work necessitates hiring additional staff, but it feels insurmountable.
The regulations surrounding GE and new guidelines have pushed us to the brink. By July 5th, we may see a mass exodus from our profession, or wonder if anyone at ED truly cares about our situation and professional wellbeing.
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Federal Student Aid Policy Update Challenges NASFAA Conference Richard Cordray Remarks 2024 25 FAFSA Form Implementation Issues Title IV Program Modifications Overview ED Guidance Feedback and Apologies Access to Financial Aid Eligibility Enhancements